The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive instructions from client
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Establish comprehensive terms of reference or instructions that meet requirements of relevant parties prior to engagement Completed |
Evidence:
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Promptly advise relevant parties of decisions to accept or reject terms of reference or instructions and reasons for such decisions Completed |
Evidence:
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Negotiate, confirm and clearly document acceptable terms and instructions that are within client or organisational policy and legislative guidelines, codes of practice and personal authorities Completed |
Evidence:
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Establish relevant facts
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Thoroughly, systematically and accurately collect facts, evidence and information relevant to circumstances of loss, damage or injury Completed |
Evidence:
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Identify information deficiencies and obtain additional from appropriate sources Completed |
Evidence:
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Assess validity of loss situation and/or claim fairly and impartially against reported circumstances, available evidence, facts and information Completed |
Evidence:
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Determine insurance cover for loss, damage or injury where applicable and review policy conditions to ensure loss falls within policy coverage Completed |
Evidence:
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Establish contractual and/or other obligations of each party to circumstances under enquiry Completed |
Evidence:
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Accurately and consistently identify fraud indicators Completed |
Evidence:
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Organise all relevant facts, evidence and information, and document confidentially into coherent body of case knowledge Completed |
Evidence:
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Plan and implement loss investigation
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Analyse available facts, evidence and information to determine viable course of action and appropriate investigative activities Completed |
Evidence:
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Assess investigative activities for appropriateness to loss situation and compliance with relevant legislation, codes of practice, insurers, client, organisational or other guidelines Completed |
Evidence:
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Identify and determine requirements for urgent action to protect client interests Completed |
Evidence:
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Establish appropriate and confidential channels of communication with clients and other relevant parties Completed |
Evidence:
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Establish and maintain professional and cordial relationships with all relevant parties during investigation Completed |
Evidence:
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Establish and maintain comprehensive records of investigative activities, methodology and time spent during investigations Completed |
Evidence:
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Preserve evidence
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Progressively collate all evidence gathered, and record promptly and accurately Completed |
Evidence:
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Preserve evidence gathered by appropriate means for subsequent assessment and enquiry Completed |
Evidence:
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Liaise with authorities
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Liaise with all appropriate authorities whenever and wherever required Completed |
Evidence:
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Receive clearance or authorisation for investigative activities from appropriate authorities, where required, and record promptly Completed |
Evidence:
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Verify and document information
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Regularly review facts, evidence and information gathered and assess for thoroughness and consistency Completed |
Evidence:
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Employ all appropriate methods within client, organisational, legislative, code of practice or other guidelines to clarify conflicting evidence or information Completed |
Evidence:
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Promptly and accurately document and record investigative actions, procedures and outcomes Completed |
Evidence:
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Appoint specialists
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Promptly and accurately determine need to appoint specialist assistance and convey to client and other relevant parties Completed |
Evidence:
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Engage appointed specialists as required and brief thoroughly Completed |
Evidence:
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